Effective Date: [5th April, 2025]
Thank you for choosing Boom Tech Innovations Company Limited (BTICL). We are committed to delivering high-quality digital services and educational content. Please read our Refund and Return Policy carefully before making any purchase.
1. Digital Products and Online Services
Due to the nature of digital products and services (including online training, downloadable materials, premium subscriptions, and certifications), all sales are final once access has been granted.
However, we offer limited refunds under the following conditions:
- Technical Issues: If you are unable to access a purchased product or service due to a verified technical issue on our end, and our support team is unable to resolve it within 5 business days.
- Duplicate Purchase: If you accidentally made a duplicate payment for the same product or service.
2. Refund Eligibility
To be eligible for a refund, you must:
- Submit a written request to [billing@bticl.com] within 7 days of your purchase
- Provide proof of purchase (e.g., transaction ID or receipt)
- Describe the reason for the refund request clearly and truthfully
3. Non-Refundable Items
Refunds will not be granted for the following:
- Change of mind after purchase
- Failure to complete or attend a course or program
- Delay in using the service or content after access has been provided
- Partial use of service or training content
4. Processing of Refunds
If your refund is approved:
- It will be processed within 7–14 business days
- The refund will be made using your original payment method
- You will receive a confirmation email once the refund is issued
5. Cancellation Policy
- You may cancel your account or subscription at any time; however, no refunds will be issued for unused time on your plan unless otherwise stated in a specific service agreement.
- For programs with scheduled start dates, cancellations must be made at least 3 days before the start of the program to be eligible for consideration.
6. Contact Us
For questions or to request a refund, contact:
Boom Tech Innovations Company Limited (BTICL)
Email: [billing@bticl.com]
Website: [www.bticl.com]